If you need a fence repaired in Newmarket, here is exactly what a proper repair job looks like, step by step, so you know what to expect before anyone turns up.
The first thing that happens on any fence repair is an honest assessment of the whole boundary run, not just the section that is obviously broken. A panel blown flat in a storm is easy to see - but the post that failed may not be the only one that has lost its base, and if only that one post gets replaced, the next one along may go in the next storm.
A proper first look covers: the condition of every post along the run (checking for movement at the base, not just above ground), the state of the gravel boards, whether arris rails are pulling out of post mortices, and whether any boards have started to delaminate or rot at their base. This takes time, but it determines what is actually on the materials list - and it stops the job coming back in six months.
If you can, walk the boundary before calling and note which sections are loose, which posts move, and whether any gravel boards are cracked or missing. That information saves time and helps us price the job accurately before we visit.
Once the scope of the repair is clear, the job can be measured and priced properly. This means counting posts that need replacing, measuring the linear run of gravel boards and arris rails, and working out how many boards or complete panels are needed. Access also matters - a gate to the garden allows materials to be brought through cleanly; no gate access means boards and posts need to come over the fence or through the house, which adds time.
Typical fence repair costs in the UK range from around £50-£150 for a straightforward single-board or gravel board replacement, to £200-£400 for a full panel and post replacement including new concrete, and £500-£1,500 or more for multi-section repairs where several posts and panels need replacing along a run. Prices depend on materials chosen, access and how much concrete work is involved. Getting a clear price before any work starts is reasonable to ask for.
Once the price is agreed, materials are ordered if they are not already in stock. For a standard closeboard or panel repair, pressure-treated posts, gravel boards and boards are straightforward to source. If the fence uses a less common profile or an older panel size, matching materials may take a day or two longer. Confirming exactly what is needed before the job starts prevents delays once the old posts are out of the ground.
Work starts by removing the damaged sections safely. Panels and boards come off first, then the old posts are broken out of their concrete. This is the part of the job that most people do not see but that matters most. A post does not come out of concrete cleanly - the concrete footing has to be broken up and removed from the hole. Leaving old concrete in the hole and setting the new post on top of it produces a footing that does not hold the post at the right depth and fails early. The hole needs to go down at least 600mm for a 1.8m fence, deeper for taller or heavier sections.
If the ground is hard or there is rubble present, this takes longer and is harder work than it looks. Allowing for this is part of a realistic job plan.
New posts go into clean holes at the correct depth. The post is checked for vertical alignment using a level on two faces - not just eyeballed. Concrete is mixed and poured around the post, and the post is braced while it sets. Depending on conditions and the concrete mix, posts should be left to cure before the panels or boards are fixed - typically overnight or longer. Rushing this step and fixing heavy panels to posts before the concrete is cured puts the whole repair at risk.
The concrete is formed with a slight dome at the top of the hole so that water sheds away from the post rather than pooling against the timber. This small detail makes a real difference to how long the post lasts.
Once posts are set, new gravel boards go in first - before any panels or boards. The gravel board sits between the posts at ground level, keeping the main fence boards off the soil. It should be close to the ground but not buried - if it sits in soil it will rot faster. On sloping ground, the gravel board follows the slope in steps or is cut to follow the ground more closely, depending on how the fence is designed to step or rack.
For closeboard fencing, arris rails slot into mortices cut into the post and are nailed through from the outside. New boards are then fixed to the rails working from one post to the other, overlapping by the correct amount (typically 12-15mm for feather-edge boards). Board height is kept consistent using a spacer batten at the base - this is what produces an even, tidy finish rather than a line that wanders up and down.
For panel fencing, panels drop into slots in the posts or are bolted to post brackets. A capping rail is fitted over the top of the posts and along the top of the panel run to shed water and finish the top edge cleanly.
All fixings should be galvanised or stainless steel. Bright steel nails rust within a couple of years, leaving orange staining on the boards and splitting the timber around the nail head as the rust expands.
A properly finished repair leaves the site as it was found. Broken concrete, old boards, posts and packaging are loaded and removed - not left in a pile on the lawn or in the garden. The ground around new posts is tamped down and left level. If topsoil or turf has been disturbed during the digging, it is replaced neatly.
At this point, the repaired section should look right - boards aligned, posts vertical, gravel board level and the top of the fence running in a consistent line. If any section of the adjacent run looks suspect after the repair work is done, that is the moment to flag it rather than leaving it for another callout later.
We carry out fence repairs in Newmarket and across the surrounding area, working across the villages including Clare, Kedington, Steeple Bumpstead, Withersfield, Wickhambrook, West Wratting, Thurlow, Sturmer, Stoke by Clare, Stambourne and Ridgewell. Call Haverhill Fencers to talk through what needs doing and get a clear picture of the job before anything is booked.
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